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Repeat Prescriptions
Please follow the guidelines and choose the right option for you.
Please allow us 72 hours (three working days), to process your prescription request.
Medication will not be issued early unless you request it for a specific reason e.g. going on holiday. Please ensure this is mentioned on your request.
We do not accept repeat prescription requests over the phone.
Ordering a Repeat Prescription
When you order a prescription online, you can have it sent electronically to a pharmacy of your choice. This is called a nomination.
The NHS App
Order repeat prescriptions via the NHS App or NHS website, and have them sent to a pharmacy of your choice.
Use Online Services
The easiest way to order your prescription is by using our online services.
Online Form
If you're not registered with our online services, you can use our online form
Order your repeat prescription via our online Repeat Prescription form. No account required.
Your Local Pharmacy
Pharmacy Ordering / Collection Service
Pharmacies offer a prescription collection service from our Practice
Your pharmacy can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the Pharmacy of your choice for more information if you wish to use this service.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
In Person
You can order in person by returning the right-hand half of a previous prescription for the required medications.
Paper prescription requests can be put in the prescription boxes at Nicholstown and Adelaide sites. Portswood remains closed at this time.
Medication Queries
Please get in touch with the surgery to raise a query about your medication.
Requesting medication for an extended holiday
We appreciate that many of our patients have family living abroad and may be travelling for extended periods to visit them. GPs are responsible for monitoring any medication they prescribe, and this is not possible for them to do whilst you are abroad. It is our practice policy that we are able to issue a maximum of two months’ supply of medication (we are only allowed to prescribe a one month supply of controlled drugs such as pregabalin or morphine) and this applies to holidays too.
If your trip is going to be longer than 2 months, you will need to get further medication supplies at your destination, from a doctor there.
Please be aware that we may need to organise up to date blood tests, blood pressure checks or want to review your medication with you before you travel, so please request any medications required for your holiday at least 3 weeks before you travel. We will, of course, try to accommodate medication requests for trips due to family emergencies urgently.
Medication Reviews
Please ensure you attend reviews or fill in the online medication review to enable us to continue to prescribe your medication safely.
We have two pharmacists who work within the surgery they may contact you for reviews.
Please be aware prescriptions may be declined or quantities decreased if your review is overdue.
Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
When going abroad you can take your NHS medications with you.
Please visit the NHS website for the latest Prescription Charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
Further Information
Care Quality Commission
Overall Rating: Good
Adelaide Site
Western Community Hospital Campus
William Macleod Way
Millbrook
Southampton
SO16 4XE
Telephone: 0300 123 7651
Nicholstown Site
Fanshawe Wing, Level B
Royal South Hants Hospital
Brinton Terrace Southampton
Hampshire
SO14 0YG
Telephone: 0300 123 7651
Portswood Site
Portswood Solent Surgery
7 Belmont Road, Portswood
Southampton
Hampshire
SO17 2GD
Telephone: 0300 123 7651